Get in Touch With Us
Questions about a review, a detail that looks off, or a suggestion for a site we should cover? This page explains the best way to reach the team behind Bitcoin Casinos and what to expect once you do.
How to Reach the Team
Email is the most direct route to us. Every message is read by a real person, and we aim to reply within two working days. Write to us at [email protected].
A little context in your opening line helps — if you let us know straight away whether your message is about a factual correction, a partnership enquiry, or something else, it reaches the right person faster.
What We Can Help With
- Accuracy and corrections — Our reviews are researched and fact-checked, but the crypto casino space moves quickly. If you spot a bonus figure, a licensing detail, or a coin listing that looks out of date, flag it and we will investigate.
- Content questions — Unsure how to read one of our comparisons, or want more detail on how a particular site handles withdrawals or KYC? Ask us directly.
- Site suggestions — If there is a topic you would like us to cover — VPN-friendly casinos, no-KYC options, stablecoin deposits, or anything else relevant to US crypto players — we genuinely welcome reader input when planning new content.
- Partnership and operator enquiries — If you represent a crypto casino or a related business and want to explore how we might work together, introduce yourself and outline what you have in mind. We review every approach on its merits; commercial relationships do not influence editorial rankings.
- Responsible gambling concerns — If you or someone close to you is struggling with gambling, please say so in your message and we will point you toward appropriate support. You can also call the National Problem Gambling Helpline at 1-800-GAMBLER at any time.
What Happens After You Write to Us
Your message goes to a member of the editorial team — not an auto-responder. We read it, consider it properly, and reply from a real address. Our standard window is two working days, though high-volume periods can push that slightly. We always follow up; if you haven't heard from us after three working days, a brief chase is welcome.
A Note on Our Editorial Standards
Bitcoin Casinos is an independent comparison site covering crypto casinos for US players. Our rankings are based on researched criteria — supported coins, payout speed, licensing, bonus terms, game variety, and verified anonymity practices — not on who pays us the most. We disclose affiliate relationships openly, and commission does not buy position.
If something we have published feels inaccurate, misleading, or incomplete, we want to know. Reader scrutiny keeps comparison content honest, and we take correction requests seriously rather than defensively.
For a broader look at what we review and how, our guide to the top-rated crypto casino sites explains the methodology in full.
Responsible Gambling
All content on Bitcoin Casinos is intended for adults aged 18 or over (21 or over where that is the applicable state minimum). Gambling involves real financial risk, and playing with cryptocurrency adds the additional risk of price volatility — the value of your holdings can fall between deposit and withdrawal. Offshore crypto casinos operate in a legal grey area for most US players and are not regulated by any US authority, which means they may not offer the same player protections or self-exclusion tools available on state-licensed platforms.
If gambling is causing you or someone you know harm, contact the National Problem Gambling Helpline: 1-800-GAMBLER. For tax or legal questions relating to crypto gambling winnings, please consult a qualified professional — nothing on this site constitutes legal or tax advice.
We look forward to hearing from you.